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| Content | | | | Tibet: Clash of Symbols | The riots in Tibet in March 2008 serve as an example of very effective communications work by the Tibetans (especially those living in exile) on the one hand, and a rather poor performance by the Chinese government on the other.
| | | | Carrefour: Charming solution | In spring this year, the French retail chain Carrefour became the target of Chinese anger - overnight and innocently. Carrefour was able to avoid the looming crisis thanks to a very smart and elegant communications effort.
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